Crossbar FAQ

1. Download and install the Crossbar Mobile app - available on Apple iOS and Android
2. Login using the same email address and password that you used to create your Crossbar account on the SMS Youth Hockey website 
3. Two menu choices: Family Calendar and Teams

• Family Calendar - shows practice and game calendars for registered players. Subscribe to your Family Calendar by clicking on the cloud icon, which allows you to sync to your calendar on iOS/Android calendar applications.
• Teams - lists the teams that your players are rostered on. 'Team' will take you to the Team Page. 'Schedule' will show the team schedule. 'Roster' will show the team roster. Selecting a player will show their parent/guardian contact details. 'Chat' allows you to chat with other parents/guardians on the team.

1. Click "Sign Up"
2. Enter your email address and password.
3. A verification email will be sent to activate your Crossbar account.
4. Click on the link within the verification email.
5. Enter your name and phone number to complete the account profile.
6. Click "Save"

• Participants: This allows you to add participants (players) that will be associated with your account.
• Teams: Shows assigned team(s). Clicking on the team will take you to the team page.
• Settings: Update name, phone number, email address, and password.
• Notifications: Sets notification preferences for games and practices.

1. Log into the Parent Account
2. Select "Account"
3. Select "Add Participant"
4. Complete Player Profile (name, birthdate)

1. Select the Player Profile icon below the player's name.
2. Click "Membership"
3. Enter the USA Hockey number for the current year.

1. Select the Register icon below the player's name.
2. Select "Program", which will take you to the program description page.
3. Select "Register"
4. Select "Player"
5. Enter Address
6. Select Position (Skater or Goalie)
7. Select Payment Option (Pay in Full or Payment Plan)
8. Complete Payment Process
9. Complete Registration

1. Log into the Parent Account
2. Select "Account"
3. Select the Player Profile icon below the player name.
4. The table shown will have the name, email, and phone number of those associated with the Player Profile
5. To add another email address to the Player Profile, select "Add Account"
6. Enter the email address of the person who you wish to be added to the Player Profile.
7. If this person already has a Crossbar account, they will immediately be added to the Player Profile
8. If this person does not have a Crossbar account, a verification email will be sent to them. They must create their own Crossbar account. Once their account has been created, they will be added to the Player Profile.

Note: Players can only be part of one Family Account.

The practice and game schedules for players are shown on the Family Calendar. Players must be assigned to a team for a schedule to appear.